About UsPress releasesFAQs and COVID-19 news for MyPostcard users

FAQs and COVID-19 news for MyPostcard users

postcard map destinationQuelle: mypostcard.com

MyPostcard connects people. In these difficult times especially, we are here for you. We are doing everything to ensure that you are able to stay connected to your loved ones, despite the distance.

Our printing and postal partners worldwide are experts in their fields and have taken all the necessary precautions to guarantee the continued smooth dispatch of postcards while satisfying all the criteria for hygiene. 

You can rest assured that all safety standards are observed at all times.  

FAQ

Is MyPostcard still up and running?

Our company continues to operate. That applies to our website and the app, as well as distributors and partners. Furthermore, we have developed a contingency plan which will enable us to continue operating to the standard of quality you expect. 

Can postcards still be sent worldwide?

For the time being, almost all postal systems, as well as our global network of printing partners, are operating as normal. We are continuously monitoring the operation of these entities and will inform you in good time, should any delay or delivery issues arise. 

How do I know that cards are safe and not harmful to my health? 

The World Health Organization as well as the German Federal Institute for Risk Assessment have concluded that receiving post in general may be considered safe. The possibility of an infected person contaminating commodities is low. The risk of infecting yourself with the virus that causes COVID-19, through packaging which has endured various conditions and temperatures, is equally low. As well as this, all our partners have taken special measures to safeguard the health and safety of their employees. Both us and our partners are operating to strict hygiene regulations. 

Current operation of the postal services 

Germany  

Unrestricted nationwide delivery. Possible delays on international deliveries. 

You can find more information here.

USA

Currently unrestricted delivery of postcards.

You can find more information here.

UK

Currently unrestricted delivery of postcards.

You can find more information here.

Australia

Currently unrestricted delivery of postcards. Possible delays on international deliveries. 

You can find more information here.

China

Delays and restrictions on national and international delivery. 

International postal delivery

Further news regarding international postal delivery can be found here.